Vacancy: 1
Job Description:
The Account Officer is responsible for planning & implementing GIS projects of clients with the end goal of nurturing WTI’s business relationship with them. He/she is also responsible in addressing all concerns of assigned top clients on the use of WTI’s GIS products and services.
Responsibilities and Duties:
- Client management (“Alaga”)
- Product Knowledge
- Develops a deep understanding of GIS products, features, and functionalities.
- Project planning & management
- Leads & collaborates closely with internal teams (e.g., sales, GIS analysts, data scientists, and other relevant professionals) to ensure seamless client service
- Data Analysis and Reporting
Minimum Qualifications:
- Bachelor’s degree in IT, Geography, GIS, Industrial Engineering, or a related field.
- 2-3 years proven experience in sales, account management, or customer service.
- Strong understanding of GIS principles and applications
- Knowledge of industry-specific GIS applications (e.g., store location planning, urban planning, environmental management).
- Experience working with specific GIS software (e.g., ArcGIS, QGIS).
- Can use Google Workspace (Gmail, Doc, Sheet, Slides) or related software
- Has a basic understanding of data visualization tools (e.g. Looker Studio)
- Excellent customer service skills
- Can collaborate with a team (composed of WTI & client members)
- A good communicator to various management levels
- Has good organizational skills and has excellent attention to details
