Vacancy: 1
Job Description:
The Account Officer is responsible for planning & implementing projects of top clients with the end goal of nurturing WTI’s business relationship with them. He/she is also responsible in addressing all concerns of assigned top clients on the use of WTI’s products and services.
Responsibilities and Duties:
- Client management (“Alaga”)
- Reporting and Analysis
- Sales and Revenue Generation
- Project management
- Leads & collaborates closely with internal teams (e.g., sales, marketing, operations) to ensure seamless client service
Minimum Qualifications:
- Bachelor’s degree in Industrial Engineering, I.T., Business, or any related course.
- 2-3 years involved in account management, project management, customer support, and business analysis.
- Preferably with experience in logistics, fleet management, or supply chain
- Strong in business process mapping
- Can use Google Workspace (Gmail, Doc, Sheet, Slides) or related software
- Has a basic understanding of data visualization tools (e.g. Looker Studio)
- Excellent customer service skills
- A good communicator to various management levels
- Has good organizational skills and has excellent attention to details
- Possesses good problem solving skills