Account Officer

Quezon City

Vacancy: 1

Job Description

  • University degree in Industrial Engineering, Business, Information Technology, or any related course.
  • At least two (2) years of relevant project management, customer support, account management, or business analysis experience.
  • Preferably with experience in the IT, logistics, or supply chain industry
  • Proficient in App and platform navigation
  • Proficient in Google applications
  • Excellent organizational skills and attention to detail.
  • Strong process value, and result-oriented
  • Strong analytical and problem-solving skills
  • Excellent verbal and written communication skills.
  • Excellent interpersonal and customer service skills.

Minimum Qualifications

  • Process the onboarding of new clients starting from the project execution stage.
  • Plan and execute the assigned projects or contracts.
  • Participate in the demo for prospective clients.
  • Schedule a kick-off meeting for external and internal clients to discuss the project implementation.
  • Ensure the effective flow of information between stakeholders in project activities.
  • Compile all of the project details and developments in a summary profile.
  • Provide project completion to the client
  • Provide reports: analytical, quarterly, and on-demand evaluations to the client
  • Lead point of contact for any and all matters specific to the assigned accounts
  • Build and maintain strong, long-lasting customer relationships
  • Understand and provide the needs, pain points, and future requirements of the client
  • Manage the offboarding of the client
  • Process the integration of the client’s 3rd-party GPS provider to be linked to WTI’ platform
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